BQuiz
Refund Policy
At BQuiz, we are committed to providing high-quality services to our users. Before making any purchase, please take the time to review our refund policy carefully.
1. No Refunds
All purchases made for our subscription plans, add-ons, and custom services are final and non-refundable. This applies to every subscription tier and service offered by BQuiz. Once a payment is processed, no refunds will be issued.
2. Subscription Cancellations
You may cancel your subscription at any time. However, cancellation does not entitle you to a refund for any remaining subscription period. After cancellation, your service will remain active until the end of your current billing cycle, and no further charges will be made beyond that point.
3. Exceptions
In rare cases, such as accidental duplicate charges or billing errors, we may consider issuing refunds within 5-7 business days after an issue is verified. If you encounter a billing error, please contact us immediately at support@bquiz.co for assistance.
4. Requesting a Review
If you feel your case qualifies for a refund exception, reach out to our support team at support@bquiz.co with the following information:
- Your account email
- The date of the transaction
- Details of the issue or error
5. Policy Changes
BQuiz reserves the right to modify this refund policy at any time. Any changes will be posted on our website, and the updated policy will take effect immediately. For any questions or concerns, contact us at support@bquiz.co
Cancellation Policy
At BQuiz, we aim to make the subscription management process as straightforward as possible. Below is our cancellation policy to ensure you fully understand the terms and procedures.
1. How to Cancel Your Subscription
You can cancel your subscription at any time by following these steps:
- Log in to your BQuiz account.
- Navigate to the “Billing” section under your account settings.
- Select the “Cancel Subscription” option.
- Follow the on-screen prompts to confirm your cancellation.
2. Effective Date of Cancellation
Upon initiating cancellation, your subscription will remain active until the end of your current billing period. After this time, your subscription will not renew, and access to premium features will end.
3. Account Access After Cancellation
Even after canceling, you will retain access to premium features for the remainder of the billing period. Once the cycle ends, your account will revert to a free plan with limited features.
4. No Prorated Refunds
BQuiz does not offer prorated refunds for partial billing periods after cancellation. Your access to the platform will remain active until the end of the billing cycle, and no refund will be issued for the unused portion.
5. Subscription Reactivation
If you decide to reactivate your subscription before the billing cycle ends, you can do so from your account settings. Once your subscription has lapsed, you may sign up for a new plan on theBQuiz website.
6. Support for Subscription Issues
If you have any questions or difficulties during the cancellation process, feel free to contact our support team at support@bquiz.co. We typically respond within 2-4 business days.
7. Policy Updates
BQuiz reserves the right to modify or update this cancellation policy at any time. Any updates will be posted on our website and will become effective immediately. We encourage users to periodically review this policy to stay informed of any changes.
For further inquiries, please reach out to us at support@bquiz.co.